A key element in operating a successful Prepaid business is efficient management of the logistics of PIN generation, voucher printing, warehousing, its distribution and eventual PIN redemption for recharge.

Ensuring that customers can purchase Prepaid starter kits, calling cards or recharge vouchers at all times is important in maintaining customer satisfaction in a competitive environment. Out of stock situations represent lost revenue and increase the likelihood of customer churn. Estel Voucher Recharge Solution manages the complete PIN lifecycle, from secure PIN generation, printing, voucher warehousing and distribution & its redemption by subscriber for recharge, enabling the service provider to focus on service provision with the knowledge that the logistics is under control, secure and continuity of supply is assured. The solution is prepaid platform independent, highly secure, supports both physical and virtual vouchers, is highly scalable, and integrates with the operators existing prepaid IN platforms. The system can also operate as a Common Voucher System for a multi services prepaid operator, where multiple prepaid services such as mobile, calling cards, internet, DTH or IP TV have one common voucher type (with multiple denominations). Operators produce, their retailers stock & sell and subscriber buy only one voucher type. Subscribers can either apply the full recharge value to any one service, or spread the value across multiple services, with the System seamlessly managing the recharge. Benefits include easier operator logistics, lower retailer working capital requirement & simpler marketing communication to subscribers. Supply Chain Management

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